Shipping and Returns

How long will my items take to ship?

All items will be shipped within 1-3 working days from the time of purchase. Please note that processing times may vary depending on order volume, but we will do our best to ship your items as quickly as possible.

Shipping Times: The delivery time for your order will depend on your location. If you are located in the Isle of Man or the UK, your items will typically arrive within 1-3 business days after they are shipped.

For international orders, delivery times will vary based on your location and the shipping service used. Please note that shipping to locations outside the UK may take longer due to customs processing and other factors.

Quickest Delivery: As we are based in the Isle of Man, UK, orders within the UK and Isle of Man will generally be processed and delivered the fastest.

If you have any specific questions about delivery times or need help tracking your order, please don’t hesitate to contact us! We’re here to help.

Do We Offer International Shipping?

Yes, we do offer international shipping! The delivery fee for international orders will be calculated and displayed at the payment stage during checkout. Simply enter your shipping address, and the system will provide the shipping cost before you complete your purchase.

If you have any questions or need assistance with international shipping, feel free to contact us!

Returns Policy

Thank you for shopping with us! We strive to provide high-quality products and excellent customer service. Please take a moment to review our returns policy.

1. Returns Eligibility: We accept returns only in the case of damaged or faulty products. If you receive an item that is defective, damaged, or not as described, please contact us immediately so we can resolve the issue for you. We do not accept returns for any other reasons such as a change of mind, wrong size, or personal preferences.

2. How to Request a Return: If your item arrives damaged, defective, or if there’s an issue with the product, please contact us within 7 days of receiving your order. Provide a detailed description of the problem and include photos of the item to help us assess the situation. Our team will get back to you promptly to discuss the next steps.

3. Return Process: Once your return is approved, we will provide you with instructions on how to return the item. Please note that the return shipping costs will be covered by us only if the item is faulty or damaged. We recommend using a traceable shipping service for returns, as we are not responsible for lost or undelivered packages.

4. Refunds: Once we receive the returned item and verify its condition, we will process your refund. The refund will be issued to the original payment method used at checkout. Please allow several business days for the refund to appear in your account.

5. Damaged or Faulty Items: If you receive a damaged or faulty item, please notify us as soon as possible so we can resolve the issue to your satisfaction. We will either offer a replacement or a full refund depending on the situation.

6. Contact Us: If you experience any issues with your order, please don’t hesitate to get in touch with us. We’re here to help and will do our best to work with you to resolve any problems. Your satisfaction is important to us, and we want to ensure you have a positive shopping experience.

Thank you for your understanding and cooperation. We look forward to serving you again soon!